Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

Here you'll find answers to common questions about our services, appointments, and policies at CYNDY ROYAL TOUCH BEAUTY. We aim to provide clarity and ensure a smooth experience for all our valued clients.

What are some common questions about your services or appointments?
We often get asked about the styles we offer, the time needed for certain services, pricing details, deposit requirements, how to prepare your hair, our booking window, kids’ styles, whether you need to bring your own hair, photo confirmation, and our late/reschedule policy.

What important things do customers need to know before they visit or book with you?
Before booking, please check our availability and review our pricing. A deposit is required for all appointments. Your hair must be clean, dry, and detangled upon arrival. If you're unsure, please send a photo beforehand. Parents must stay on-site for all children's appointments. Our late and no-show rules apply. Please mention any scalp issues before booking.

Do you have any specific policies about booking, cancellations, or how payments work?
A deposit is required to secure your booking. You have a 24-hour window to reschedule your appointment. If you no-show, your deposit will be lost. If you are 10–15 minutes late, your service may be shortened. Please arrive with clean, dry, and detangled hair. Parents must remain for kids' appointments. Send a photo if you're unsure about hair preparation. There are no refunds on completed services.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.